GENERAL INFORMATION AND POLICIES

A one time fee of $35 is due upon registration.

PAYMENT PROCEDURE
Payments are due in advance by the 1st of the month or depending on your lesson start date. An invoice will be sent via email with the link to pay online with Paypal or with a credit card.

REFUNDS
If a student is obliged to discontinue classes or private lessons because of illness or other unavoidable circumstances, the school will retain 20% of the remaining lessons for the month. The refunded portion is available as a credit, PayPal payment, or check – according to the student’s refund preference.

TRANSFERS
If a student transfers from one class to another in less than 8 weeks, a $10 fee will be incurred.

STUDENT ABSENCE/MAKE-UPS
If for any reason the student cannot attend his or her scheduled CLASS, the instructor will furnish him/her with the material covered during the lesson. The student may opt to attend another
section of the course being taught by the instructor, if available, at a different time during the week at no additional cost to the student.
Also, the student may opt to schedule a private make-up lesson with the instructor, and will be charged the instructor’s standard private lesson rate.

1 excused absence per quarter, and the credit is applied to future lessons.

PRIVATE LESSON STUDENTS are required to give 24 hours’ notice DIRECTLY TO THEIR INSTRUCTOR of their inability to attend their lesson. Full credit will be given in such cases but are limited to one excused absence per quarter. If notice is not given to their instructor within this time frame, the -student will forfeit the cost of the lesson. Credits are not refundable for cash and the credit must be used within the current quarter. THIS POLICY HAS BEEN INSTITUTED FOR THE PROTECTION OF OUR TEACHERS’ VALUABLE TIME.

CANCELLATION OF CLASSES
The New School reserves the right to cancel any class with insufficient enrollment.